“There is no real ending. It’s just the place where you stop the story,” and this, dear friends, applies to everyone, even Amazon sellers. We know that just like any other Amazon seller, you too had great expectations concerning your selling career, but if you’re here, something probably went wrong. Maybe you understood that selling is simply not for you, or perhaps you just don’t have time for it? It’s also possible that Amazon suspended your account, and you couldn’t reinstate it with your Plan of Actions.
If you’re not interested in selling, we at Got Suspended will kindly help you close your Amazon accounts here, by providing all the essential information in this article. But if the problem was an Amazon suspension, we recommend that you think twice before closing your account. Suspensions are different, so are the reinstatement appeals, which is why you shouldn’t give up. If you are one of those sellers who receive the fifth, sixth, or even seventh generic response from Amazon’s Seller Performance Team, it’s time to call us at Got Suspended Clients! Our Amazon appeal service will make sure your appeal is tailored according to your case and that it’s properly organized and sent to Amazon’s team. We have a high reinstatement rate, and your account can become part of our reinstated accounts list very, very soon!
But How Can I Close My Seller Account?
First of all, log in to your Amazon seller account. Go to the settings tab, find the “account info” button. There you will see “close account” option. If everything is okay, Amazon will send you a confirmation email, stating that your account is finally closed.
However, sometimes things don’t go as smoothly as it was expected. In such cases, Amazon will send you an email detailing why your account’s closure can’t be fulfilled at the moment. Amazon will clarify the reason for this, after which you will have to take specific measures, and only then try to close your account again.
What Can Go Wrong?
There are certain steps that you should take BEFORE requesting account closure. If you haven’t taken at least one of these steps, Amazon will reject your request.
In general, you have to first of all check the existence of outstanding orders. Then you have to look at your last sale, or more specifically, its date. “Wait 90 days after your last sale to ensure the A-to-z Guarantee claims period is honored,” says Amazon. Apart from that, you need to have a zero balance. Don’t forget about your customers! Resolve all the transactions with them, refund your customers if there’s any need to do that, and “Confirm that you have valid bank account information on file to receive a final payment.” On Amazon, everything has a logic, and these steps are not an exception!
For example, Amazon won’t let you close an account if you ignore the outstanding orders. Why? Because if you close your account knowing that clients are waiting for your orders, you will automatically become a person who disrespects and neglects Amazon buyers. So, let’s remember once again that Amazon is a customer-orientated company and always check the outstanding orders before closing an account…
If you need help to reinstate your account, give us a call, and we will equip your appeal with the necessary information and send it to Amazon. Reinstatements can happen faster if you’re working with professionals!